Pivotal to these failures is I suspect that they don’t have the
training or tools for solving problems in their own careers’ chosen arenas nor
any other arena from which they can attempt to transfer learned skills. The absence
of effective methods and techniques in our political leaders may not be that
surprising in as much as the general public seems caught up in showing no
recognition that our leaders are trapped in nonproductive, incompetent and
uninspired routine approaches for dealing with the nation’s most important
issue. Just like the politicians, the public and the media by and large seem to
think that the most effective technique for addressing the issue is to blame
the ‘other’ side.
In an effort to help our ‘leaders’?, here are a couple of
rules that they can use to change the dynamic in the problem-solving or as they
refer to it – negotiations.
First, open up the next negotiation discussion with an acceptance
of “total and complete blame”. To help the other side get out from under the
trap of seeking some way to make sure that they aren’t blamed for anything that
has happened before, just tell them that “It’s all my fault. So no one needs to
worry about whom to blame, or how to find someone to blame. Everyone can blame
me.” This will either result in everyone being stunned and not knowing what to
say, or someone may try and come to your rescue and state that it’s not all
your fault. Stop that person immediately and insist that there is no point is
further discussion on whose fault it is or isn’t, you are taking on that responsibility.
Now this is where you follow-up with the next step in move the negotiations
forward.
Now that the “blame game” is off the table (note: you may
have to remind some folks occasionally that you’ve already taken the blame so
let’s not go back there to revisit a resolved issue), you ask if the group can
now agree to work together to find a solution to the problem. It’s the problem
that is important after all, and that’s where the focus needs to be.
This is where the more difficult rule comes in. In working
on the issue and the proposals and positions that are still points of
discussion, the leader needs to step back and let people discuss and argue
their various plan and recommendations for a little bit. At some point it will
be clear that the group has either settled on a path forward or are still
caught in some impasse. If they have a consensus then make sure you understand
and agree with it, if you do then simply ask: “So do we have an agreed
solution?” If you don’t support the decision then ask some well thought out
questions to see where there are disconnects with your position. At this point
it’s up to you to frame a proposal that will resolve those disconnects. If you
can’t get a negotiated settlement then you need to consider how to offer an ‘If
Then - If not Then” solution.
At this point if you know what you’re doing you
have what you need and a solution.